Built for real operating models
Every professional services operation needs clear process ownership, connected data, and reliable reporting. NTS starts from this structure so your team does not begin from a blank slate.
Service Delivery & Resource Operations
For engagement managers, team leads, and practitioners managing client work, timesheets, deliverable quality, and resource allocation across the firm.
Engagement management Utilization tracking Client delivery
Commercial & Financial Control
For partners, practice directors, and CFOs managing business development pipeline, billing rates, revenue, profitability, and firm-wide financial performance.
Revenue & billing Engagement margins Partner dashboards
Service Delivery & Resource Operations Workflow
A complete flow for intake, planning, execution, tracking, and operational improvement.
Engagement Kick-off & Team Setup
Convert won opportunities into live engagements with defined scope, billing model (fixed fee / T&M / retainer), team assignment, deliverable schedule, and client onboarding documentation in one workflow.
Work Planning & Deliverable Management
Build engagement work plans, assign consultants to tasks and deliverables, set review cycles, and manage internal and client approval steps before any deliverable is formally handed over.
Timesheet & Effort Logging
Practitioners log daily hours by engagement and activity code. Timesheets are validated by engagement managers and used simultaneously for billing, cost allocation, and utilization calculations.
Client Communication & Portal Management
Manage client correspondence, share deliverables, collect sign-offs, and handle service requests through a structured portal and helpdesk module — all linked to the engagement record.
Realization Rate & Write-off Tracking
Compare billable hours logged vs. hours invoiced per engagement. Manage approved write-offs, flag low-realization engagements, and report realization trends by practice, client, and individual.
Knowledge & Methodology Repository
Maintain engagement templates, methodology documents, proposal libraries, past project references, and lessons learned in a centralized knowledge base accessible to the full delivery team.
Commercial & Financial Control Workflow
A management flow for customer intake, delivery tracking, approvals, billing, accounting, and decisions.
Pipeline & Business Development
Track leads, RFP responses, proposal submissions, win/loss outcomes, and revenue pipeline by service line, practice area, geography, and partner ownership from a single CRM view.
Rate Card & Engagement Pricing
Maintain billing rate cards by role, seniority level, and engagement type. Apply blended rates, client-specific discounts, retainer pricing, and volume structures within defined approval authority.
Engagement Budget & Cost Control
Set revenue targets and staffing cost budgets per engagement. Track actual vs. budget from validated timesheets and approved expenses in real time, with variance alerts before the engagement goes over budget.
Invoicing, Collections & Revenue Tracking
Trigger invoices from milestone completions, retainer billing cycles, or approved timesheet batches. Track outstanding receivables, manage payment collections, and recognize revenue in the correct period.
Expense Submission & Client Recharging
Team members submit expenses with digital receipts for manager approval. Approved costs are automatically allocated to client engagements for recharging or absorbed as internal cost per policy.
Partner & Practice Performance Dashboard
Give partners and leadership real-time visibility over pipeline backlog, active engagement status, utilization by practice, realization rates, invoiced revenue, collection performance, and margin by service line.
What every implementation gets from day one
CRM
Customers, opportunities, requests, and follow-up
Projects
Tasks, milestones, responsibility, and delivery
Operations
Approvals, documents, services, and daily workflows
Inventory
Stock, purchasing, warehouses, and usage tracking
Accounting
Invoices, AR/AP, taxes, and financial visibility
Helpdesk
Tickets, SLAs, assignments, and customer service
Dashboards
KPIs, trend reporting, and management control
Mobile Access
Field teams, approvals, and updates on the move
Access Control
Roles, permissions, audit logs, and compliance
Arabic UI
Arabic/English operation with RTL readiness
Why Professional Services companies in Egypt and KSA choose NTS
Odoo is the platform. NTS is the team that makes it work for your operations.
EG / KSA Presence
Regional implementation and support across Egypt and Saudi Arabia.
Odoo Expertise
Certified implementation experience across CRM, operations, finance, and reporting.
Compliance Ready
ETA and ZATCA-ready workflows where required.
Predictable Delivery
Defined scope, timeline, and go-live ownership.
Real results from real businesses
NTS transformed our business with mobile apps and Odoo ERP. Their attention to detail sets them apart.
Yassa NagyPMO Manager / Egypro FME
NTS delivered a game-changing mobile app and provided exceptional support throughout implementation.
Osama AbbasOperations Manager / E Power
Odoo ERP by NTS streamlined our operations. Their expertise makes them our go-to development partner.
Moamen SaboorIT Manager / ECS Energy
Looking for a similar solution for your business?
Let NTS help you build a more connected professional services operation through ERP, mobile, and digital experience solutions tailored to your industry.
Request a ConsultationReal businesses. Real operations. Real impact.
