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Customer Story

E Power

Digital transformation for an engineering and private utilities company in Egypt through a custom mobile application and Odoo ERP system delivered by NTS.

ERP System Mobile Application Egypt Engineering Nov 2022

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Project Snapshot

Industry: Engineering and private utilities.
Solutions: Odoo ERP and mobile application.
Scale: Built for 17+ projects and 30,000+ customers.
Project start: November 2022.
Business Challenges

What engineering & utilities companies often need to solve

Engineering and utilities operations require live visibility across projects, maintenance contracts, field execution, and large customer service volumes.

01.

Disconnected Field Operations

Multiple active sites with no real-time link to management makes coordination slow and error-prone.

02.

Limited Project Visibility

No unified dashboard to track progress, assets, and SLAs across 17+ projects in real time.

03.

Manual Maintenance Tracking

Maintenance contracts managed manually cause delays, missed deadlines, and reduced service quality.

04.

Scaling Customer Management

Managing billing and service requests for 30,000+ customers without automation is unsustainable.

Solution Delivered by NTS

Integrated digital solution for an engineering and utilities environment

NTS delivered a connected ERP and mobile application to unify project control, assets, maintenance, invoicing, CRM, and field execution.

ERP System · Odoo

  • Centralized project management workflows.
  • Asset and maintenance contract tracking.
  • Automated invoicing for 30,000+ clients.
  • CRM and customer service management.
  • Reporting and management oversight.

Mobile Application

  • Real-time job assignment and dispatch.
  • Live site progress and status updates.
  • Faster field-to-office communication.
  • Digital maintenance reporting tools.
  • Improved execution accuracy on-site.

Want to know more about engineering and utilities solutions?

Explore other customer stories and industry examples that show how NTS supports engineering, utilities, maintenance, and field service operations.

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Business Impact

Expected value from this type of transformation

A connected ERP and mobile platform can help engineering and utilities companies control projects, improve field execution, and scale customer service.

01

Unified project tracking across all active sites with one platform connecting 17+ projects.

02

Real-time field and office alignment with better sync between field execution and office oversight.

03

Improved efficiency across services and billing through automated maintenance, invoicing, and reporting workflows.

04

Stronger digital foundation for growth, supporting 20+ projects and 30,000+ customers.

Industry Relevance

Why this story matters for the engineering and utilities industry

Companies in the engineering and utilities sector face unique operational complexity — managing distributed field teams, long-term maintenance contracts, and large customer bases simultaneously. E Power's story shows how integrated ERP and mobile solutions can work as one connected business platform.

Relevant to engineering and private utilities companies.
Useful for asset management and maintenance-driven businesses.
Supports companies with large field and service coordination needs.
Strengthens the business case for digital transformation in Egypt.
FAQ

Frequently asked questions

Common questions about digital transformation for engineering and utilities companies.

What software does an engineering and utilities company usually need?

Most companies need a combination of project control, field coordination, reporting, and CRM — while a mobile application keeps field technicians in sync with the office. An ERP unifies all these functions into one system.

Why is mobile important for field-heavy engineering operations?

Field teams need real-time access to tasks, updates, and communication while on site. Mobile tools reduce delays, improve reporting accuracy, and ensure supervisors always have live visibility into what is happening on the ground.

Can a mobile app and ERP work together as one solution?

When planned correctly, they create a connected digital ecosystem. The ERP anchors back-office data — projects, contracts, invoicing — while the mobile app brings that data to field teams in real time.

Can NTS build a similar solution?

Yes. NTS can design ERP and mobile solutions based on project control, asset management, maintenance, customer service, and field execution needs.

Client Testimonial
“NTS delivered a game-changing mobile app, providing exceptional support throughout. Their solutions truly understand the industry's pulse.”

Osama Abbas · Operations Manager · E Power

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