Built for real operating models
Every it & technology operation needs clear process ownership, connected data, and reliable reporting. NTS starts from this structure so your team does not begin from a blank slate.
Project & Service Delivery
For delivery managers, development teams, and support staff managing client projects, sprints, timesheets, helpdesk tickets, and SLA commitments.
Project management Helpdesk & SLA Billable timesheets
Commercial & Financial Control
For sales directors, CFOs, and executive teams managing pipeline, contracts, recurring revenue, resource utilization, and business profitability.
Sales pipeline Subscription billing Margin & utilizationProject & Service Delivery Workflow
A complete flow for intake, planning, execution, tracking, and operational improvement.
Client Onboarding & Scoping
Capture project scope, statement of work, resource requirements, timelines, and kick-off checklist in a structured flow from CRM-won deal to project creation — with no context lost in the handover.
Project Planning & Sprint Management
Break projects into tasks, milestones, and sprints. Assign team members, set deadlines, track dependencies, manage blockers, and share live progress updates with clients through a project portal.
Timesheet & Billable Hour Tracking
Team members log hours against projects and tasks. Approved timesheets feed directly into client invoicing, margin analysis, and utilization rate reporting without manual export.
Helpdesk, Support & SLA Management
Manage client support tickets with priority levels, SLA countdown timers, escalation rules, and resolution tracking from first submission to confirmed closure. Track SLA breach risk in real time.
Release, Deployment & UAT Tracking
Log software releases, deployment milestones, UAT feedback cycles, go-live approvals, and post-launch hypercare activities in a connected project flow with client sign-off documentation.
License, Subscription & Renewal Management
Track client software licenses, subscription tiers, renewal dates, and usage entitlements. Auto-generate renewal invoices and alert account managers before contracts expire.
Commercial & Financial Control Workflow
A management flow for customer intake, delivery tracking, approvals, billing, accounting, and decisions.
Sales Pipeline & Presales Management
Track leads, product demos, technical assessments, proposal submissions, and deal closures across IT products and services. Manage win/loss analysis and pipeline forecast by service line.
Contract & Subscription Lifecycle
Set up recurring billing schedules, manage contract terms and entitlements, handle upgrades, downgrades, pauses, and cancellations — with revenue impact reflected immediately in financial reports.
Resource Planning & Utilization Control
Plan team allocation across active projects, track billable vs. non-billable utilization by role and individual, and identify capacity constraints before they delay delivery commitments.
Revenue Recognition & Milestone Billing
Trigger invoices based on milestone completion, time-and-material consumption, or subscription billing dates — with revenue recognized in the correct accounting period automatically.
Project Cost & Margin Tracking
Monitor actual project cost from timesheets, sub-contractor invoices, software licenses, and infrastructure expenses against quoted project budgets in real time.
Executive KPI Dashboard
Give leadership live visibility over sales pipeline value, project delivery health scores, team utilization rates, monthly recurring revenue (MRR), and cash collection performance.
What every implementation gets from day one
CRM
Customers, opportunities, requests, and follow-up
Projects
Tasks, milestones, responsibility, and delivery
Operations
Approvals, documents, services, and daily workflows
Inventory
Stock, purchasing, warehouses, and usage tracking
Accounting
Invoices, AR/AP, taxes, and financial visibility
Helpdesk
Tickets, SLAs, assignments, and customer service
Dashboards
KPIs, trend reporting, and management control
Mobile Access
Field teams, approvals, and updates on the move
Access Control
Roles, permissions, audit logs, and compliance
Arabic UI
Arabic/English operation with RTL readiness
Why IT & Technology companies in Egypt and KSA choose NTS
Odoo is the platform. NTS is the team that makes it work for your operations.
EG / KSA Presence
Regional implementation and support across Egypt and Saudi Arabia.
Odoo Expertise
Certified implementation experience across CRM, operations, finance, and reporting.
Compliance Ready
ETA and ZATCA-ready workflows where required.
Predictable Delivery
Defined scope, timeline, and go-live ownership.
Real results from real businesses
NTS transformed our business with mobile apps and Odoo ERP. Their attention to detail sets them apart.
Yassa NagyPMO Manager / Egypro FME
NTS delivered a game-changing mobile app and provided exceptional support throughout implementation.
Osama AbbasOperations Manager / E Power
Odoo ERP by NTS streamlined our operations. Their expertise makes them our go-to development partner.
Moamen SaboorIT Manager / ECS Energy
Looking for a similar solution for your business?
Let NTS help you build a more connected it & technology operation through ERP, mobile, and digital experience solutions tailored to your industry.
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